Shipping policy
Shipping Methods & Delivery Times
SignorinaEra currently offers Standard Shipping for all orders. We partner with reliable carriers to ensure your items are delivered safely. Please note that we do not offer free shipping at this time.
Estimated delivery times for Standard Shipping are 7-14 business days from the date your order is dispatched. Please allow additional processing time of 1-3 business days for order verification and preparation before dispatch.
Delivery times are estimates and not guarantees. Delays may occasionally occur due to carrier processing, customs (for international orders), or unforeseen circumstances.
Shipping Destinations & Costs
We ship to most countries worldwide. Shipping costs are calculated automatically at checkout based on your delivery address and the total weight of your order. You will see the final shipping charge before you complete your purchase.
Order Processing & Tracking
Once your order is placed, you will receive an order confirmation email. When your order has been dispatched from our warehouse, you will receive a second email containing your tracking number and a link to monitor your package's journey.
If you do not receive a tracking email within 5 business days of placing your order, please contact our customer service team at [email protected] for assistance.
Important Information
- Please ensure your shipping address is complete and accurate. We are not responsible for packages lost or delayed due to incorrect addresses provided by the customer.
- For international orders, any applicable customs duties, taxes, or import fees are the sole responsibility of the recipient. SignorinaEra has no control over these charges and cannot predict what they may be.
- In the rare event that an item is lost in transit, please contact us at [email protected]. We will initiate an investigation with the carrier.
- Delivery requires a signature at some destinations. If you are not available, the carrier will typically leave a notice with instructions for pickup or redelivery.
Contact Us
For any questions regarding your order's shipment, our shipping policy, or to report a problem with delivery, please do not hesitate to email our dedicated support team at [email protected]. We are here to help.